一、選擇題

( A ) 1. I would like to 　　　　　　　 a table for ten people.　(A)reserve　(B)reservation　(C)reverse　(D)reversion

( D ) 2. The Big Macs will be ready in 　　　　　　　.　(A)five minute　(B)fifth minutes　(C)five days　(D)five minutes

( C ) 3. Thanks a 　　　　　　　.　(A)hundred　(B)thousand　(C)million　(D)hundred million

( C ) 4. I was born on Thursday, May 　　　　　　　.　(A)twenty-three　(B)two-three　(C)twenty-third　(D)two-third

( C ) 5. The movie is going to start. Please be _________.　(A)careful　(B)late　(C)on time　(D)sad

( A ) 6. Hello, can I know your ______________.We are open from eleven A.M. to ten thirty P.M.  (A)business hour　(B)house　(C)opening day　(D)class

( B ) 7. When does the restaurant open？
  (A)It opens in 10:30 A.M.　(B)It opens at 10:30 A.M.
  (C)It closes in 10:30 P.M.　(D)It closes at 10:30 P.M.

( D ) 8. Can I get some Big Mac？
　(A)What kind of nuggets would you like？　(B)How long does it take？
　(C)Sure, you can’t.　(D)Sure. Do you mind waiting for 5 minutes？

( C ) 9. Say the time: 8:45 P.M.
  (A)Eight forty-five in the morning.　(B)Quarter to eight in the evening.
  (C)Quarter to nine in the evening.　(D)Eight four-five in the evening.

( D ) 10. Sorry for your inconvenience. The coke will be ____________.
  (A)on the go　(B)in the house　(C) at the home　(D)on the house

( B ) 11. The airplane will take off 　　　30 minutes. 　(A)on　(B)in　(C)at　(D)without

( B ) 12. Now, it is 　　　　　 in the afternoon. 　(A)a quarter in five　(B)a quarter past five　(C)half in seven　(D)half to quarter

( B ) 13. Mr. Smith, when should I call you？_______________________.
　(A)I will not call you at ten A.M.　(B)I will be available at eleven A.M.
　(C)My cell phone number is 0911-111-123.　(D)What is your question？

( B ) 14. I would like to book a _______________ for a couple. (A)single room　(B)double room　(C)business suite　(D)family room

( A ) 15. Can I send a/an _______________ on this computer?  (A)e-mail　(B)cable　(C)parcel　(D)Letter

( D ) 16. We are looking forward to _______________ next week. (A)see you　(B)have seen you　(C)be Seeing you　(D)seeing you

( C ) 17. Please fill out your _______________ information on this card. (A)passport　(B)tax　(C)contact　(D)Luggage

( D ) 18. Can I _______ store my luggage at this hotel?  (A)belonging　(B)safekeeping　(C)willingly　(D)temporarily

( C ) 19. I am afraid I cannot let you take the luggage without any ______________.
(A)voucher　(B)credit card　(C)identification　(D)souvenir

( B ) 20. How may I help you, sir?
(A)I am going on a city tour tomorrow.　(B)I would like to mail this letter.
(C)Thank you very much.　(D)Have you checked in?

( C ) 21. Roger: I am off to the post office.
Rich: Can you mail this airmail for me?
Roger: Sure. _______________
Rich: Yes, you can simply throw it into the mailbox.
(A) You can fax it to me. 　(B) Why don’t you mail it yourself? 　 (C) Have you stamped it? 　(D) I’m also going to the bank.

( D ) 22. My mom book a ____ for our family.
　(A)honeymoon　(B) single room　(C)double room　(D)family room

( B ) 23. I bought a lot of         when I was in Italy. 　(A)staircase　(B) souvenirs　(C)courier　(D)corner

( C ) 24. We need to take care of this _____ glass cup.　(A)additional　(B)ugly　(C)fragile　(D)fragment

( C ) 25. The bellman put the ___________ on the car.　(A)concierge　(B)e-mail　(C)luggage　(D) postcard

( A ) 26. Hi, where can I find the toilet?
　(A)The concierge at the front desk will help you, sir.
　(B)The manage might not be available to answer your question.
　(C)I am sorry to hear that.
　(D)It is not usual we offer this service.

( A ) 27. I don’t know how to thank you for your help. 　(A)Don’t mention it.　(B)Don’t know.　(C)Not at all.　(D)That’s all.

( D ) 28. I am sorry for what I did. 　(A)My pleasure　(B)What!　(C)Please take it as a compliment　(D)Never mind

( A ) 29. I want to book a room for next Monday.
(A)What kind of room would you like?　(B)When will you arrive?
(C)May I have your passport?　(D)What is the price of the room?

二、配合題

(一)各式房型

(二)飯店設施